We are looking for a Retail Sales Associate to join the New Frontier Family.
Here are the details...
Greeting customers, responding to questions, and closing retail sales are key to employment as an RSA.
As the public face of New Frontier Armory an RSA is responsible for dealing with customer questions about the products and services the company offers.
Provides excellence in customer service while also focusing on increasing sales.
Duties and responsibilities
Understanding and strictly adhering to all local and federal laws is paramount
Strong focus on increasing store sales including cross-selling/upselling as well as directing customers to merchandise
Greeting customers with an enthusiastic, friendly, and energetic matter with a genuine desire to provide outstanding service
Ability to adapt to industry trends and independently maintain a revolving knowledge of new products/items/industry, etc
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Maintain cleanliness and organization of both the retail sales floor as well as back stock areas. Includes but is not limited to general cleaning of the store (vacuuming, dusting, glass cleaning, bathroom maintenance, etc.) facing shelves, and contributing to down stocking/inventory procedures in coordination with the ASM and GSM
To avoid backups or any issues with customer satisfaction, be aware of the current status of work in all departments
Proper and complete store closure procedures in preparation of the next workday
Contribute to team efforts by accomplishing related results as needed and/or as directed by management
Minimum of a High school diploma with further education desired 2+ years’ experience in sales and/or customer service-related fields preferred
Excellent written and verbal communication, must be proficient in verbal and written English language
Working knowledge of firearms and related items, store products, and industry
Pass a background check and drug test throughout employment Present a clean and neat appearance
Retail sales associates are expected to be on time and present during their regularly scheduled hours as well as being flexible and occasionally covering for unattended shifts as needed.
Ability to stand for long periods of time
Ability to lift 50lbs Must be able to present a clean, professional image
Must be able to keep work environment clean, presentable, and safe
Carrying of a firearm is optional. If carrying (open or legal conceal carry) a mandatory quarterly qualification will be conducted